About InService Solutions

InServiceSolutions has been developed by CNYAHEC to meet the continuing education needs of the healthcare workforce of New York, with a specific focus on rural areas.

InService Solutions™ is an innovative online program specifically developed by health care professionals.  InService Solutions™ frees you from the costly, time-consuming burden of providing inservice training and dramatically streamlines the testing and review process while delivering the highest level of training.  Evaluating and tracking your employees’ inservice progress has never been more efficient, or more cost effective.  Call us today for a demo at (607) 345-3832, or send an email to info@cnyahec.org



To view our site and courses request a guest access login or contact us for a quick online demo today.

Core Modules


  • Advance Directives: CPR/DNR
  • Child / Elder Abuse / Domestic Violence
  • Corporate Compliance  **
  • Cultural Competency/Population Specific Care
  • Electronic Security **
  • Emergency Preparedness **
  • Fire Safety & Code Alarms **
  • Hazardous Materials **
  • Health Care Customer Service – 2 versions
  • HIPAA **
  • Identity Theft & Red Flags
  • Infection Control
  • Ovarian Cancer Educational Enrichment
  • Patient Rights / Abuse Prohibition
  • Patient/Resident Evacuation
  • Patient Safety **
  • Preventing Workplace Injuries
  • Radiation & MRI Safety
  • Resident Safety: Long-Term Care
  • Sexual Harassment
  • Workplace Violence

 Denotes Available in Spanish **

Benefits of using InService Solutions

•  Completely online cloud computing - no software to install
•  Paperless (unless you choose to print reports)
•  Available on any computer with internet access
•  Each module takes an average of 10-12 minutes to complete
•  Available 24 hours per day, 7 days per week
Improved Learning
•  User-friendly with scenario-based content
•  Progress checks throughout modules
•  Provides immediate feedback and explanations of answers
•  Learners work at their own pace
Cost Saving & Compliance

•  Employee training without the cost of overtime
•  Detailed employee reports demonstrating training compliance
•  Banners have your facility's graphics and logos
•  Announcements for staff can be updated regularly
•  Department & unit references throughout modules

Annual InService Solutions Updates & Development

•  Facilities help to shape direction of InService Solutions™
•  Attendees participate in the updating process

Technical Support & Customer Service

•  Outstanding technical support is provided
•  CNYAHEC is accessible and available

Sustaining the Health of Our Communities

CNYAHEC is a not-for-profit health care workforce development organization. Revenue generated from InService Solutions™ is used to continue our mission of improving the supply, training, development and distribution of health professionals throughout the Central New York region.


For more information contact our Continuing Education Team today

Contact Staff:  Judi Wesser, CNYAHEC 9 Main Street, First Floor, Cortland NY 607-345-3832, or info@cnyahec.org


All net proceeds from  InService Solutions sales support the not-for-profit healthcare workforce education, pipeline programs and development mission of CNYAHEC.